Descripción de la oferta
CRUISELINE is Europe's leading cruise sales company. We are also the proud exclusive operator in Germany, Austria and Switzerland, for all operations of Celebrity Cruises with direct customers.
As we continue to grow, we need to strengthen our teams at our site in Barcelona, for a new Call Centre activity fully dedicated to Celebrity Cruises and its consumers in Germany, Austria and Switzerland.
Imagine you’re working in a vibrant workplace in Barcelona, for one of the best cruise companies in the world. That’s what you can get if you keep reading our offer.
WHO WE ARE:
Cruiseline is the exclusive operator of Celebrity Cruises for its direct consumers in the DACH region (Germany, Austria, Switzerland).
Celebrity Cruises, a brand of Royal Caribbean Group (NYSE: RCL), is redefining luxury cruising with contemporary design and quality accommodations; exceptional dining experiences; and upscale spas and entertainment. Known by its iconic ‘X’, Celebrity Cruises symbolizes cruising that is both refined and relaxed, with contemporary design and quality accommodations; exceptional dining experiences, spas and upscale entertainment; all complemented by warm, personalized service. Travellers feel at home on board, anywhere in the world. Celebrity travels to all seven continents, offering nearly 300 destinations in over 70 countries and up to eight destinations on a single voyage. Celebrity is the first cruise line to be awarded four stars by Forbes Travel Guide magazine and voted ‘Best Premium Cruise Line’ for 15 consecutive years by the Travel Readers Choice Awards.
YOUR RESPONSIBILITY:
• As a Cruise Expert, you will convert leads into sales, through building a trusting relationship with customers.
• You will manage multichannel active interactions, to meet your productivity goals in line with Company’s objectives.
• You will also be the first ambassador of Celebrity, promoting our Brand to create amazing holiday experiences for our Guests.
To join our team:
• We are looking for individuals who possess a fluent level of German (C2), demonstrating exceptional grammar and spelling skills in both spoken and written communication.
• Proficiency in English is also highly valued.
• A solid sales background and previous customer-facing experience, particularly in B2B or B2C, will be seen as an advantage.
• If you have prior experience in multi-channel customer support, strong communication skills, and are achievement and goal-oriented, we encourage you to apply.
• We value individuals who are motivated self-starters, and ready to contribute to our dynamic work environment.
In return:
• We offer a comprehensive benefits package that includes a full-time permanent contract from day one.
• You can expect a competitive salary coupled with unlimited sales bonuses.
• Our office, conveniently located at TORRE COPISA, one of the iconic skyscrapers at the southern entrance of Barcelona, very well connected with public transports.
We understand the importance of work-life balance and offer flexibility:
• Work from home once per week after the first 6 months.
• Additionally, we believe in investing in our employees' growth and offer continuous training opportunities (some of them at sea!) for your professional development.
Don't miss the opportunity to be part of an incredible journey where work and success meet passion. Are you ready to embark with us?
Tipo de puesto: Jornada completa, Contrato indefinido
Sueldo: 25.500,00€-40.000,00€ al año
Beneficios:
• Gimnasio en la empresa
• Ordenador de empresa
• Seguro médico privado
Requisito de idioma flexible:
• Español no requerido
Idioma:
• Alemán (Obligatorio)
Ubicación del trabajo: Empleo presencial