Social Media & Community Manager (Early Talent)

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Overview You're not just managing comments — you're building culture. As our Community Manager, you'll be the voice of SharkNinja's online communities and a hands-on content creator who can take an idea from concept to published video, solo. This role sits at the intersection of community, content, and culture — and it moves fast. What You'll Do: Community & Engagement -Own day-to-day community management across social platforms, forums, and online groups — monitoring, responding, and representing the brand with speed and authenticity -Build relationships with community members, brand advocates, and influencers to drive loyalty and organic advocacy -Identify UGC opportunities and surface member stories, testimonials, and moments worth amplifying -Track engagement metrics and sentiment to measure what's working and feed it back into strategy Content Creation -Concept, shoot, edit, and publish social-first video content — from idea to execution -Create content built to stop the scroll: native to platform, culturally relevant, and designed with engagement in mind -Develop posts, polls, competitions, and activations that spark genuine interaction — not just impressions -Stay ahead of trends and bring fresh formats, sounds, and ideas to the table before they peak