Descripción de la oferta
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Job Description
At Marriott's Club Son Antem, we are looking for a Sales Executive with English and Germand and/or Italian who will contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Key Responsabilities
- Provide appropriate information to all guests with accuracy, attention to detail and product knowledge.
Perform sales presentation to potential owners generated through marketing programmes and self-generated leads.
- To maintain and exceed minimum performance standards as established by the Sales management on a period basis.
- Liaise with administration department / client to ensure payment schedules are delivered on time and meet future payment requirements.
- To obtain referrals from new and existing owners.
- Follow up on sales leads, self-generated or provided by Sales Management and amend accordingly to improve sales results.
- Review own performance with Sales Management and amend accordingly to improve sales results.
Essential Job Functions
- To properly learn and execute the endorsed sales process using the counselor sales person philosophy
- To maintain an attitude of customer service throughout your dealings with guests and owners.
- To assist your owners when necessary with bookings, queries etc.
- To commit to a personal on-going self-development programme
- To establish supportive and positive interaction with other Associates
- To strive for a personal sales volume 20% above your established target and to maintain a volume per guest -as dictated by Sales Management
- To generate maximum amount of owner related business, through reloads and referrals. After first year a minimum of 25% total net volume is expected.
- Remain current on company and industry information.
- Through professional persuasion, generate qualified prospective purchasers to attend Marriott's Club Son Antem sales presentation.
- Qualify clients according to the "details of participation" of any given programme.
- Be able to explain promotion terms and conditions to guests that may qualify for a general information (GI) tour.
- Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre.
- Responsible for contacting In House clients and Owner Referrals in order to generate tours following the company guidelines for In House and referral business.
Competencies, Basic Skills and Personal Charateristics
- Leadership
- Building Relationships
- Learning and Applying Personal Expertise
- Basic Competencies
- Functional Job Family Competencies
Requirements
- Valid driver’s license and own vehicle.
- Willingness to reside in Mallorca.
- Availability to work from Sunday to Thursday, from 9:00 to 17:00H.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.