Quality Assurance Specialist

Join MOBIS Spain Electrified Powertrain – Driving the Future of EV Batteries Innovation! Are you passionate about shaping the next generation of electric vehicles? At MOBIS Spain Electrified Powertrain S.L., we're at the forefront of EV battery assembly innovation. As a cutting-edge subsidiary of Hyundai Mobis, our Pamplona-based team ensures the safe, efficient, and high-performance operations. If you're eager to join a dynamic, international team driving major advancements in electrified powertrain technology, this is your invitation. Collaborate with top-tier professionals, engage in smart manufacturing, and play a crucial role in accelerating the electric revolution. Quality Assurance Specialist (QA) RESPONSABILITIES 1. Quality Assurance and Customer Requirements Ensure compliance with specific customer requirements, applicable regulations, and automotive industry standards. Act as the QA representative towards the customer for quality-related topics, deviations, claims, and notifications. Support customer audits, assessments, and quality review meetings. 2. Field Claims Management and Market Quality Manage and analyze customer field claims. Receive and evaluate quality incidents detected at vehicle assembly plants or in the market. Coordinate with customers, service organizations, and local entities for the technical review of claims. 3. Field Return Parts Analysis Perform analysis of returned field parts. Conduct visual, functional, and data analysis. Identify root causes from the perspective of: Process, component, design Carry out traceability-based analysis (lot, serial number, production history). 4. 8D Reports Management Prepare and manage 8D reports. Prepare and submit 8D reports to Volkswagen for field claims. Clearly define root causes and corrective and preventive actions (CAPA). Ensure compliance with customer-required deadlines and formats. 5. FAP (Failure Elimination Process) Support and Execution Actively participate in customer-required FAP processes for failures detected in vehicles in the field. 6. Chargeback and Cost Responsibility Support Provide technical support in responsibility analysis related to field claims. Prepare technical evidence for chargeback evaluation. Coordinate with internal departments (QA, Production, Purchasing) and Quality HQ. 7. Recurrence Prevention and System Improvement Implement actions to prevent recurrence based on field claims data. Horizontally deploy lessons learned to similar projects and products. REQUIREMENTS Minimum of 3 years of experience in quality management or related areas. Experience in customer quality support for components in sectors such as automotive, electronics, machinery, or semiconductors (preferred). Solid knowledge of Quality Management Systems (ISO 9001, IATF 16949) and experience with VDA 6.3 audits. Strong command of problem-solving methodologies (8D, 5 Whys, FMEA, SPC, among others). English level B2 minimum; knowledge of German is a plus. Knowledge of adhesives, welding, and battery systems is desirable. We are an Equal Opportunity Employer. At MOBIS Spain Electrified Powertrain, we celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected characteristic. Every qualified applicant will receive equal consideration for employment.