Internal sales

At Grupo Alliance, we are currently looking for an experienced Internal Sales Specialist on behalf of one of our international industrial clients. If you are a commercially minded professional who enjoys customer interaction, coordination, analysis, and operational excellence, this could be the perfect opportunity for you. As an Internal Sales Specialist, you will play a key role in supporting commercial operations, ensuring excellent customer service, and coordinating closely with Sales, Production, Supply Chain, Finance, and other internal departments. Roles & Responsabilities: Manage full customer service processes accurately and efficiently (order processing, invoicing, risk management, forecasting, account receivables, etc. Update and maintain customer pricing conditions and commercial data. Manage customer records and information within internal systems. Support rappel management and commercial agreements follow-up. Coordinate product supply and order availability with internal departments (Production, Logistics, Purchasing, Finance, and Sustainability area). Collaborate closely with External Sales and Cross-Functional Teams. Provide commercial and administrative support to customers. Ensure smooth communication between customers, production, logistics, and finance teams. Monitor delivery timelines, customer requirements, and service levels. Prepare reports, sales documentation, and commercial follow-up information. Support continuous improvement of internal sales processes and customer service. Competencies: Minimum 5 years of experience in Internal Sales, Sales Administration, Customer Service, or similar commercial support roles. Strong commercial mindset combined with excellent administrative capabilities. Experience working in industrial or transformation/manufacturing environments is highly valued. Advanced SAP knowledge or similar is mandatory. Good command of Microsoft Office tools, especially Excel. Fluent English and French required. Catalan is a strong plus. Strong communication and coordination skills. Experience interacting with customers and cross-functional teams. Ability to work in a fast-paced and dynamic environment. Detail-oriented with strong organizational skills. Skills: Order processing and sales administration. Customer account management. SAP ERP management. Pricing and commercial data maintenance. Rebate/rappel management. Supply coordination and follow-up. Reporting and documentation. Internal stakeholder coordination. Customer communication. Time and priority management. What We Offer: Opportunity to join an international and growing industrial company. Dynamic commercial environment with cross-functional exposure. High level of interaction with customers and internal teams. Professional development opportunities. Collaborative and people-oriented culture. A collaborative culture focused on safety, sustainability, and operational excellence. Stable position within a strategic business area. Competitive compensation and benefits package. Ready to make an impact? If you are passionate about customer service, commercial operations, and teamwork, and you want to grow within a dynamic industrial environment, we would love to meet you.