Descripción de la oferta
As a Restaurant Manager, you will be responsible for the overall management and daily operations of the restaurant, ensuring exceptional customer service, operational efficiency, and profitability. You will lead and motivate the team, recruit and train employees, prepare work schedules, monitor staff performance, and foster a positive and productive working environment.
Your responsibilities include overseeing food and beverage quality, maintaining the highest standards of cleanliness, hygiene, and food safety, managing inventory and supplier relationships, controlling operating costs, monitoring sales performance, and implementing strategies to improve revenue and customer satisfaction. You will ensure that the restaurant consistently complies with company policies, health and safety regulations, and all applicable legal requirements.
You will handle customer feedback and resolve complaints professionally, support the team during busy service periods, and ensure that every guest receives an outstanding dining experience. You will work closely with the owners to achieve operational and financial objectives, identify opportunities for continuous improvement, and maintain a high-performing and customer-focused team. Strong leadership, communication, organizational, problem-solving, and decision-making skills are essential for success in this role.
Due to the restaurant's location in a highly touristic area, fluency in English is essential to communicate effectively with international guests. Fluency in Spanish and Catalan is also required to ensure effective communication with customers, employees, suppliers, and local authorities. The successful candidate must be comfortable working in a multilingual and fast-paced environment while maintaining the highest standards of professionalism and customer service.