Customer Service Representative - Danish speaking

We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga. Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more flexible, and more accessible for both customers and partners. Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels. This is a fast-paced role where strong communication skills, ownership, and adaptability are essential. Key Responsibilities Handle customer interactions via phone, email, and chat Manage bookings, modifications, and extensions Resolve customer issues and ensure proper follow-up until resolution Support rental locations with operational questions and requests Help optimize communication flows by guiding customers toward written channels when appropriate Requirements Native or fluent Danish (mandatory) Good level of English for internal communication Availability to work on-site in our Málaga office Willingness to work rotating shifts, including weekends Strong communication skills and ability to multitask effectively Proactive mindset with a strong sense of responsibility What We Offer Full-time or part-time position Opportunities for growth within an international company Dynamic and fast-paced work environment An international team based in Málaga Daily office perks including fresh fruit, and coffee Monthly team breakfast at the office Interested? If you are a Danish speaker looking to join an international team and thrive in a dynamic customer service environment, we would love to hear from you. Unsolicited acquisition in response to this vacancy is not appreciated. Application Question(s): Are you currently based in Málaga, or willing to relocate at your own expense? Are you comfortable working fully on-site in our Málaga office (Monday to Friday)? Are you a native or fluent Danish speaker? Can you work during the following shifts: 7:00 AM to 3:00 PM or 8:00 AM to 4:00 PM? Are you available to work 2 to 3 weekend shifts per month from 8:00 AM to 1:00 PM? How many years of experience do you have in a customer-facing role? How many hours would you ideally like to work per week?